Terms and Conditions for Apartment Booking Website
1. Introduction
Welcome to TenerifeONE (“Website”). By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please refrain from using our website.
2. Definitions
“Website” refers to tenerifeone.com and its associated services.
“User,” “You,” or “Guest” refers to any individual or entity using our website.
“Host” refers to the property owner or manager listing apartments on the website.
“Booking” refers to a confirmed reservation for an apartment.
3. Use of the Website
You must be at least 18 years old to make a booking.
You agree to use the website for lawful purposes only.
Any attempt to manipulate or exploit the website’s features for fraudulent activities is strictly prohibited.
4. Booking and Payment
Bookings are confirmed only after full or partial payment as specified on the booking page.
Payments must be made through the provided secure payment gateway.
Cancellation and refund policies vary by apartment and are specified in each listing.
5. Cancellations and Refunds
Users can cancel bookings according to the host’s specified cancellation policy.
Refunds, if applicable, will be processed within [X] business days.
No-shows may be charged the full booking amount, depending on the host’s policy.
6. User Responsibilities
Guests must follow the rules and policies outlined in the booking confirmation.
Any damage caused to the property will be the guest’s responsibility.
Guests must vacate the property on time, as per the agreed booking duration.
7. Host Responsibilities
Hosts must ensure the accuracy of apartment listings, including pricing and availability.
Hosts are responsible for providing a clean and safe environment for guests.
8. Limitation of Liability
The website acts only as a platform connecting guests with hosts. We do not own or manage any of the properties listed.
We are not responsible for any disputes between users and hosts.
We shall not be liable for any direct or indirect damages arising from the use of our platform.
9. Privacy Policy
We collect and process user data in accordance with our Privacy Policy.
Personal information will not be shared with third parties without consent, except as required by law.
10. Amendments to Terms
We reserve the right to update these terms at any time. Changes will be effective upon posting to the website.
Continued use of the website after changes constitutes acceptance of the revised terms.
11. Governing Law
These terms are governed by the laws of Spain/Tenerife.
Any disputes arising from these terms will be subject to the exclusive jurisdiction of Spain/Tenerife.
12. Contact Information
For any questions regarding these terms, please contact us at info@tenerife.com.
By using our website, you confirm that you have read, understood, and agree to these terms and conditions.